Discount Best Blinds & Shutters
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Review Highlights
“I didn't want to detract from our scenic views, so Phil took extra time to find solutions that would work.” in 24 reviews
“We had Discount Blinds come out in 2015 and install Hunter Douglas double honeycombed blinds in 4 living room windows.” in 9 reviews
“I believe they sent the blind directly to Hunter Douglas this time and it was returned and re-installed yesterday.” in 6 reviews
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About the Business
Discount Best Blinds and Shutters is your local resource for interior design services, including Hunter Douglas window treatments. We carry the full line of Hunter Douglas blinds, shades, shutters, and motorized window treatments. Learn more when you visit us at our Santa Rosa, CA, showroom, or book a free, in-home consultation. Contact us today for custom window treatments near Santa Rosa, CA!
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Location & Hours
Serving Santa Rosa Area
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Recommended Reviews
Overall rating
44 reviews
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4 stars
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1 star
- Bill G.Santa Rosa, CA2020Mar 25, 2024
Without a doubt best choice for window coverings in North Bay.
We were impressed with the quality products, fair prices, and expert installation, but most importantly with Phil. His patience, honest approach, and support made the purchase decisions easy.
I didn't want to detract from our scenic views, so Phil took extra time to find solutions that would work.
One Satisfied Customer.
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Diane M.Petaluma, CA117786Oct 18, 2023Excellent customer service. They were able to find a plastic clip to match the one on my broken Hunter Douglas valance.
Helpful 0Thanks 0Love this 1Oh no 1Business owner information
Phil S.
Jan 31, 2024
Thank you for your kind words, Diane! We're delighted to hear that our team provided excellent customer service! If you have any more needs in the future, feel free to reach out. We appreciate your feedback!
Cathy D.CA, CA014Oct 9, 2023Loved working with this company. When I first called I was surprised by the extremely friendly women I spoke with on the phone! Phil came to my home, measured and without pressure gave me my quote to sit on before making a descicion. When I made changes and decided not to do every window, they changed it immediately! And my order was placed! They kept me updated on shipping times and when it came time to install, it was quick and efficient. Couldn't recommend this place enough!
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Phil S.
Jan 31, 2024
Thank you so much for sharing your positive experience with us, Cathy! We're thrilled to hear that you enjoyed working with our team! We strive for efficiency in every step, and we're delighted to have exceeded your expectations. Your recommendation means a lot to us!
Robin W.CA, CA06Aug 5, 2022Be sure to ask for a new quote breakdown if you ultimately decide to only order a partial of what was quoted so you are not surprised by tax,shipping and installation charges.
Installers were so quick and did two double windows in under 15 minutes.Helpful 0Thanks 0Love this 0Oh no 0- Joseph A.Excelsior, San Francisco, CA2172Sep 3, 2023
I recommend this business for the professional, reliable service. Outstanding customer support after seven months of owning beautiful plantation shudders throughout our home and one vertical blind on a sliding door. Phil gave us the best price after we had three way higher estimates. No up selling, no pressure, friendly, professional honest product provided. We saved thousands no joke. If I need window treatments for our next home I'll definitely be back and I know I'll get a quality product with excellent customer service.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Phil S.
Jan 31, 2024
Thank you so much for your glowing recommendation, Joseph! We're thrilled to have provided you with professional and reliable service, along with outstanding customer support. It's fantastic to hear that Phil and our team delivered a cost-effective solution without compromising on quality. We're grateful for your trust, and we look forward to assisting you with window treatments in your next home. Your satisfaction is our priority!
- Evangeline V.San Francisco, CA06Dec 30, 2022
Discount Best Blinds & Shutters! What an apropos name for this locally owned business! We had a very successful good first meeting with Phil, the owner, who proceeded with explaining about the product and also suggestions on what would look best in our house. He measured all the windows and didn't take a long time to do so. Very professional but not stiff! The shutters were beautiful and the installers were so fast and did a clean job! This business really deserved 5 stars. Thank you Phil and crew!
Evangeline & JoeHelpful 1Thanks 0Love this 0Oh no 0 - Arthur H.Santa Rosa, CA0582Oct 26, 2022Updated review
Although we weren't satisfied with the recent repairs done on a blind that failed (see my 3-star review of August 22), the owner asked for a chance to make things right. After waiting a month to see if the blind were going to fail again and when that seemed likely, I went in to talk with her and had a very positive feeling about our conversation. So I agreed to let them try again.
I believe they sent the blind directly to Hunter Douglas this time and it was returned and re-installed yesterday. No initial problems this time, and the repair seems excellent.
They do stand by their products and they do try to assure that a customer is satisfied. I've had excellent experiences in buying blinds new from them and the first repair work was well done too. This time it required more attempts to make things work but they didn't give up. And I'm glad that I didn't either.
They're back in 5-star territory with me and I'm counting the two recent, unsuccessful repair attempts as an anomaly.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Phil S.
Aug 25, 2022
Hello Arthur H. We do apologize that your recent repair experience was less than positive. We hope you will allow us to make the situation right and leave you with perfectly working shades. As a dealer of Hunter Douglas products we help facilitate warranty repairs, but the work is actually done at the local Certified Service Center. We have notified Hunter Douglas and the Service Center of your dissatisfaction and we are all committed to correcting the situation. Please reach out to us so we can make these arrangements. Thank you.
Aug 22, 2022Previous reviewAs you will see from my previous review, we were more than satisfied with the blinds we bought and the excellent repair work on three Honeycombs that had lost the ability to open and close. Now I wonder if they've changed the people they hire for repair work?
Another blind failed and the experience was less pleasant this time. They came on schedule and took the blind, but it took about three weeks to return and reinstall it. Once in place, it could only be pulled down to within about 8 inches of closing completely. The installers immediately saw the problem and took it back for correction.
Then another long wait of three weeks or more and the blind is back--and more or less working. The last few inches are harder to pull down than the rest of the blind and sometimes I have to be careful raising it. It can start to fold rather than smoothly fold up. I've waited to write this review because I suspect this blind is going to fail again. In any case, it's not the same quality of repair work we had before.
The fee was reasonable ($125) and set in advance. That didn't change, so I give them credit for honesty. I would use them again for buying blinds, but not for repairing blinds. (The repair work done on the first 3 blinds is still working smoothly!)Jul 29, 2021Previous reviewWhen we bought our current house, nine years ago, it was empty----in need of furniture, rugs and blinds. For blinds, we went to Discount Blinds and bought Honeycomb Shades for the 5 largest windows. After all these years of daily use, 3 of them lost the ability to "honeycomb" and could no longer be raised.
So we decided to replace all 5 with new ones. We like this type of blind.
I told the man who came to measure the windows what we were planning and he said, "Why? The 3 failed blinds can be repaired." That's something we hadn't thought possible. He took those 3 with him, put up replacement blinds for the two-plus weeks it took for the repairs, returned and reinstalled our original blinds which now work perfectly again.
We were prepared to pay well over a thousand dollars for new blinds and were charged just over three hundred for the repairs. I'm sure they would have made a lot more profit from selling us new blinds, but they told us the truth and then made it happen.
That type of honesty is hard to come by and it's one reason we prefer using local dealers. Large corporations could care less about satisfied customers. 
Rachelle C.San Francisco, CA20066128Apr 6, 2021Discount Best Blinds did a very good job on two insulated blinds in an office. Phil did a good job suggesting a cost effective quality product and helped us solve the issues involving an old single paned windows needing a long cord. The blinds turned out perfectly and were expertly and well installed. The old blinds were taken away also. we are very satisfied.
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Dennis S.Santa Rosa, CA5235May 6, 2022We recently purchase and had installed Hunter Douglas Somner Vertical Blinds from Discount Best Blinds and Shutters in Santa Rosa. We were extremely happy to the product from selection through Phil to installation by the team of Martin and Gabe. Martin and Gabe did an outstanding job, were helpful and respectful of our property.
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